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FAQ

Do you have decaffeinated teas?

We do not currently offer decaffeinated teas. However, we do have a variety of naturally low-caffeine and caffeine-free herbal teas that you might enjoy.

Are your teas Organic

You can find teas that are certified organic here - link.Not all teas, however, are certified organic, as they are produced in small farm operations. Tea farmers don't have the ability to get formal certification due to the costs/time involved, espec

What is a cultivar? What do you mean by chinary, clonal and assamica cultivar?

Just as humans have different races, tea plants also have different cultivars. There are two main commercially grown cultivars: Camellia Sinensis Assamica, which originated in Assam, India, and Camellia Sinensis Chinary, which originated in China. Te

Is adding milk to this tea advisable?

Adding milk depends on the type of tea and your personal preference. If you're referring to our traditional chai blends, adding milk is not only advisable but also a common practice. Milk enhances the richness and flavor of chai, creating a smooth an

Why are you comparing fresh fruits and teas, when teas are dried?

Although tea is a dried product, our advertisement compares it to fresh produce like fruits to emphasize the importance of freshness. Just as no one would enjoy stale fruits, tea that has aged or been poorly stored can lose its freshness and flavor.

How are your teas fresh?

We Have India's First 100% Transparent Procurement Tea Process. Just as no one enjoys stale fruits, tea that has aged or been poorly stored can lose its freshness and flavor. Fresh tea, like fresh fruits, offers a more vibrant and enjoyable taste exp

I bought a Darjeeling tea that was produced 7 months ago. How is it still fresh?

Tea, like fruits and vegetables, is a seasonal product. For instance, Darjeeling first flush teas are harvested only during the spring season (March to mid-May), and second flush/summer teas are produced from mid-May to the end of June. Despite their

Why does it matter if tea is fresh if it's dried and dehydrated? Isn't it okay to drink tea that's several months old?

While tea is dried and dehydrated to extend its shelf life, freshness is still crucial in maintaining its quality and taste due to tea's hygroscopic nature, which means it can absorb moisture from the air. At Teabox, we are committed to delivering th

Why are you expensive?

Our prices are premium in comparison to other tea brands.We could reduce our prices.But then, your Tea would not be:-Sourced 100% Ethically-Hand-picked or hand-crafted.-Stored in India's first cold storage.-Moisture/light/oxygen protected-100% Transp

What material is used for the Teabags? Are your teabags safe to drink teas from?/ Do your teabags have microplastic?

Our tea bags are made from certified food-grade nylon mesh, known for its high heat resistance, which exceeds the temperatures encountered during steeping. This makes our teabags safe for brewing your teas. We opt for nylon teabags due to their abili

How long do the teas stay fresh?

Tea leaves can remain fresh when stored under controlled atmospheric conditions. All our single estate teas are best consumed within 24 months, while our blends are best consumed within 12 months from the date of packaging. We ensure the freshness of

Why does Freshness matter?

Freshness is crucial when it comes to tea because it's an agricultural product. Fresher tea not only tastes better but is also healthier. At Teabox, we buy the first pick of every season and take the utmost care with storage and packaging. We work di

What is the frog symbol on your product page?

The Rainforest Alliance symbol, with the green emblem and frog, certifies that a product has been produced using environmentally and socially responsible practices. The Rainforest Alliance focuses on sustainable agriculture, deforestation prevention,

Are your products sugar free?

100%, all our teas are sugar-free. We don't sell any premixes or concentrate but only sell teas as is that are sourced directly from the finest plantations of India. Our chais are naturally sweet because they’re sourced directly from tea estates, ens

Is there Sugar in your chai/teas?

Our chais are naturally sweet because they’re sourced directly from tea estates, ensuring unmatched freshness. This exceptional freshness locks in the natural sweetness, eliminating the need for excessive sugar. Made with 100% real and natural ingred

Difference between Authentic Indian Chai Trial Pack and Limited Edition Holiday Chai Trial Pack

Thank you for your question! I’d be happy to explain the difference between the Holiday Trial Pack and the Authentic Indian Chai Trial Pack. Although both packs contain the same tea blends, the Holiday Trial Pack comes in festive packaging and featur

Hi how can I help you?

Welcome to Teabox!. How can we help you today? If you have any queries you can even refer to our hep center here https://teabox-india.gorgias.help/en-US/articles

What is the price of the Authentic Indian Chai Trial Pack?

Our Authentic Indian Chai trial pack is priced at ₹1299. It consists of 10 unique flavors from different regions of India, each containing 30 gm (15 cups) blended with 100% fresh CTC and real ingredients sourced directly from farms. We believe the ex

Why is the Authentic Indian Chai Trial Pack expensive?

In reality, our prices may not seem high considering the quality and care we put into our products. Unlike many chais on the market that are over 14-24 months old, Teabox's chais are handcrafted every 15-45 days to ensure maximum freshness. We don't

Can I order Individual flavors of chai? / How can I order single flavors of chai ?

Yes, the variants within any samplers are also available for individual purchase. You can order a single chai by visiting our website and browsing through the Chai collection at: http://in.teabox.com/collections/chai. Happy slurping!

BOGO Offer Buy one Get one (B1G1 on Chai Trial Pack)

Thank you for your inquiry! I’d like to clarify that our BOGO offer is specifically for the Authentic Indian Chai Trial Pack, where you will receive 10 packs of 30 grams each, and with the BOGO deal, you'll get an additional 10 packs free—a total of

Difference in Chinary and Clonal teas

The difference between Chinary and Clonal teas lies in the type of tea plants they originate from and their characteristics. Here's a breakdown:. Both types have their unique appeal, and the choice depends on personal preference for flavor and aroma.